Royal Agio Cigars (hereinafter, “Royal Agio Cigars,” “us,” or “we”) respects your privacy and we are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you when you visit https://Balmoralcigars.com(hereinafter, "Website"). This policy applies to information we collect on or through this Website, and it does not apply to information collected by us offline or through any other means. Please read this policy carefully to understand our privacy policies and practices.
What Information Do We Collect?
We collect information, including personally identifiable information, from our Website for a variety of business purposes.
• We collect information directly from you when you complete forms on our Website, register on or through the website or linked social media sites, enter a contest or sweepstakes, respond to a survey or communication such as email, or participate in another website feature. This information may include your name, country of residence, telephone number, and email address.
• As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. For example, we may collect details of your visits to our Website, including traffic data, location data, logs, and other communication data, and the resources that you access and use on the Website; and information about your computer and internet connection, including your Internet Protocol (IP) address, operating system, and browser type.
We do NOT collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
How Do We Use Your Information?
We may use the information we collect from you when you register, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other website features in the following ways:
• To personalize your website experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To administer a contest, promotion, survey, or other website feature.
• For marketing and promotional purposes.
• To carry out our business and legal obligations and enforce our rights.
If you have opted-in to receive email updates and product offerings, we may send you periodic emails. If you would no longer like to receive promotional email from us, please refer to the “How can you opt-out, remove, or modify information you have provided to us?” section below. If you have not opted-in to receive email updates and product offerings, you will not receive these emails. Visitors who register or participate in other website features such as marketing programs will be given a choice whether they would like to be on our email list and receive email communications from us.
We may combine information about you that we collect online with that we collect from other sources, including from third-party sources.
How Do We Protect Visitor Information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. All sensitive information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Do We Use Automated Data Collection Technologies?
Do We Disclose The Information We Collect to Outside Parties?
Except as described below, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. The term “outside parties” does not include Royal Agio Cigars USA Inc. (“Royal Agio USA”) and its corporate parent(s) and affiliate(s). Notwithstanding the foregoing, we may disclose your personally identifiable information (i) with our website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential; (ii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personally identifiable held by our Website users is among the assets transferred; (iii) to comply with any court order, law, or legal process, including to respond to any government or regulatory request; (iv) to enforce our website policies, or protect ours or others’ rights, property, or safety; and (v) for any other legitimate and lawful purpose. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
How Can You Opt-Out, Remove, or Modify Information You Have Provided To Us?
To modify your email subscription or other information that you have provided to us, please contact us in accordance with the “Questions and Feedback” section (below). Please note that due to email production schedules you may receive any emails already in production. Please note that we may continue to maintain information about individual visitors for internal record keeping purposes.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our website, including to social media sites. These linked websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities on these linked websites. These linked websites are only for your convenience and therefore you access them at your own risk. Nonetheless, Royal Agio USA seeks to protect the integrity of our website and welcomes any feedback about these linked websites (including if a specific link does not work).
Changes To Our Policy
California Privacy Rights
California Civil Code §§ 1798.83 - .84 provides users that are California residents with a right to ask us for a notice describing what categories of personal information we may share with third parties for their direct marketing purposes. As noted above, we do not currently provide personally identifiable information to third parties for direct marketing purposes. However, if you are a California resident and would like to receive a separate written notice to this effect, please submit a written request to Royal Agio Cigars USA Inc., 1812 44th Avenue East, Bradenton, Florida 34203. In your request, please specify that you want a copy of your “California Privacy Rights Notice.” Please allow thirty (30) days for us to respond.
Questions and Feedback
We welcome your questions, comments, and concerns about privacy or this policy. Please send us any and all feedback pertaining to privacy or any other issue. You may contact us by phone at (941) 896-6969 or by mail at Royal Agio Cigars USA Inc., 1812 44th Avenue East, Bradenton, Florida 34203.
Terms and Conditions
Please visit our Terms and Conditions page, which establishes policies for use, disclaimers, and limitations of liability governing the use of our website.
Last Updated: September 12, 2018